-
Modernized Enterprise Collaboration
A frontrunner for many organizations running programs at scale, Smartsheet is now a beautifully modern, slick, intuitive tool that saves time and delights end users.
-
Integrating Ai + Omnichannel
A powerful experience. It makes life for Agents and Supervisors simple and delightful by seamlessly integrating all channels across SMS, VOIP, video, social channels, and email.
-
Tagging & Classification
Organization is paramount to working with digital file systems in this virtual world. My team created a tagging and classification system to support organization and retrieval of work.
-
Kids & Baby Omnichannel Business Expansion
My team and I levered Lean UX to rapidly experiment into innovative ideas that could lead to new types of engagement with customers.
-
Digital Store of the Future Innovation
An exploration of the possibilities of the future digital experiences in physical stores where automation meets service design.
-
Modernized E-commerce across a multi-brand portfolio
Designed across 5 brands on one platform, we overhauled the UX and Visual Design of this legacy retailer while building a coded Design System ground-up.
-
Multi-brand Design System
Collaborating with 5 marketing teams, we built one of the first multi-branded, extensible, coded, and documented design systems on the market.